How It Works
Apply
Apply for your Jememo membership by completing the application form. Your application will be processed within 1-3 weeks, and we will inform you of the results after that period.
Set Up
Once accepted, your access to the members’ portion of the website will be granted and you must register a username and password and read and accept Jememo’s Terms of Service, Privacy Policy and Marketplace Community Guidelines. All Jememo members agree to adhere to and abide by these policies. Next, you will be guided through the set-up of your profile and store. In your profile you will specify your own terms and conditions of loaning jewelry. If you wish to include terms not currently listed as options, you can upload your own document with your terms. In that case, you must individually alert borrowing members of your customized terms. Finally, set up your profile by adding listings of your inventory available to loan on memo. You can include as much or little detail as you wish. Click here for tips on best practices for posting your jewelry.
Borrow
Search jewelry available for loan by keyword or by filtered search. Once you have located items you wish to borrow, you can request it or save it to your wish list. An item’s availability is indicated by the availability calendar in its listing. You can also purchase the item outright if desired. Loaning members agree to respond to your request to borrow within 1-3 business days. Once the item ships to you, inform the loaning member of its receipt and photograph the items to show their condition upon arrival for your records. Upon the sale of a borrowed item, inform the loaning member and pay for the item via Jememo’s portal. Once the loan period has elapsed, photograph the items once more and ship the unsold items with the appropriate insurance coverage back to the loaning member. Click here for tips on best practices for borrowing memo items.
Loan
List your items for loan on your profile, making sure to update those listings once an item has sold in your own store or via Jememo. When a borrowing member requests an item on memo, approve or reject that request within 1-3 business days of the request. For approved memo, photograph the items to show their condition upon shipment for your records and ship them with the appropriate insurance coverage to the borrowing member. Once the loan period has elapsed, expect your items returned or paid for unless both parties elect to extend the loan period. Click here for tips on best practices for loaning memo items.
Review
Once the borrow-loan transaction is completed, either by borrower’s payment or return of the items in acceptable condition, both loaning and borrowing members agree to review each other via Jememo. These peer ratings are critical to maintain the integrity and functioning of the Jememo community. Click here for tips on best practices for reviewing fellow Jememo members.
Purchase Items
Jememo members also are able to purchase/sell items directly to each other rather than borrow or loan them for a period. Each member may designate in their individual store’s terms and conditions (a) whether an outright purchase will entitle the buyer to a discounted price, and (b) what the return policy is in the case of outright purchase..
Have a Specific Call?
If you have a customer call for an item that you cannot find via Jememo’s search options (keyword or filtered search), use Jememo’s Member Message Board to make an inquiry to your fellow members.
Jememo does not charge commission on transactions. Members only have to cover shipping costs (wherein loaner ships out items at his expense, and borrower covers shipping for returned items), and purchases are subject to the transaction fees charged by Paypal or other third party service payment processing provider.
Developed By Indeses